Introduction

These Terms and Conditions govern your use of the Mama Jose Creations website www.mamajose.co.uk and your purchase of our products. By using our website, you agree to these terms.

Orders and Payment

• You must be 18 years or older to place an order.
  
• Prices are displayed in GBP and include VAT where applicable.
  
• Payments are processed securely via our payment gateway.
  
• All custom orders must be paid in full at least 3 days before the delivery date. Your order will be confirmed once payment is received.
• Confirmed online orders can only be cancelled up to 48 hours before the scheduled delivery.

Shipping and Delivery

• We deliver to UK addresses only.
  
• Delivery charges and estimated times are displayed at checkout.
  
• We are not responsible for delays caused by third-party couriers.
  

Refunds and Returns

• Due to the perishable nature of our products, returns are not accepted.
  
• If you receive a damaged or incorrect item, please contact us within 24 hours.
  
• Refunds are processed upon verification of the issue.
  

Allergens and Ingredients

• All our products are free from the 14 main allergens, but we cannot guarantee absolute safety due to potential cross-contamination.
  
• Please check product descriptions for detailed ingredient information.
  

Intellectual Property

• All content on our website, including images, logos, and text, is the property of Mama Jose Creations.
  
• You may not reproduce or distribute any content without permission.
  

Limitation of Liability

• Mama Jose Creations is not liable for any allergic reactions or misuse of our products.
  
• We are not responsible for damages resulting from website errors or inaccuracies.
  

Governing Law

• These terms are governed by the laws of England and Wales.
  

Changes to Terms

• We reserve the right to update these Terms and Conditions at any time.
  
• Changes will be posted on the website, and continued use implies acceptance.
  

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: info@mamajose.co.uk
• Phone: 07949 072603